Legal
Terms and Conditions
Effective date: October 1, 2026
By using the Site or booking an appointment, you agree to these Terms. If you do not agree, please do not use the Site or book services.
1. About Inked Away
These Terms and Conditions ("Terms") govern your use of inkedaway.com (the "Site") and your booking of services with Inked Away LLC ("Inked Away," "we," "us," or "our"), a Nebraska limited liability company located at 13340 California Street Suite #101, Omaha, Nebraska 68154.
By using the Site or booking an appointment, you agree to these Terms. If you do not agree, please do not use the Site or book services.
For how we handle your data, see our Privacy Policy.
2. Medical Services and Informed Consent
Inked Away is a physician-owned medical practice. All laser tattoo removal procedures are performed by licensed medical practitioners.
These Terms cover your use of the Site and our booking, payment, and cancellation policies. Your medical treatment is governed separately by the patient intake forms, medical history, and informed consent documents you complete before treatment. If anything in these Terms conflicts with your signed treatment consent, the treatment consent controls for matters of medical care.
Before any treatment, a licensed provider will review your medical history and determine whether treatment is appropriate for you. We may decline or postpone treatment at our medical discretion.
3. Website Content Is Not Medical Advice
Information on the Site is for general educational purposes only. It is not medical advice, and it does not create a provider-patient relationship. Results vary from person to person. The number of sessions needed, the degree of ink clearance, and the healing time depend on factors such as ink color and depth, skin type, tattoo age, location on the body, and your overall health. We do not guarantee complete removal or any specific result.
If you have a medical emergency, call 911.
4. Eligibility and Patients Under 19
You must be at least 19 years old (the age of majority in Nebraska) to book and consent to treatment on your own.
Patients under 19 may be treated only with the written consent of a parent or legal guardian, who must join the consultation and be present at each treatment. We may require proof of guardianship. Treatment of minors is at the sole discretion of our providers.
5. Free Video Consultations
Your first consultation is a video visit with one of our licensed providers, and it is completely free. There is no deposit, no cancellation fee, and no no-show fee. You are under no obligation to book treatment afterward.
If you need to cancel or reschedule, we ask that you let us know as early as you can so we can offer the time to another patient.
We may ask you to share photos of your tattoo before or during the video consultation. Your provider may recommend an in-person evaluation before treatment.
6. Treatment Appointments, Cancellations, and Late Arrivals
Please give us at least 24 hours' notice to cancel or reschedule a treatment appointment. If you cancel with less than 24 hours' notice or miss a treatment appointment without notice, a $50 fee applies. This fee does not apply to virtual consultations, which are always free.
If you arrive late, we may need to shorten your session so we can stay on time for other patients. If you arrive more than 30 minutes late, we may need to reschedule, and the late-cancellation fee may apply.
Children and Your Visit
For safety, children are not allowed in the treatment room. Laser light can injure the eyes, even from a distance, and protective eyewear is required for everyone in the room.
We are also unable to supervise children in the lobby. Please arrange for childcare on the day of your appointment. If you need to change your appointment time to make that work, just call us. We're happy to help.
This policy does not apply to patients under 19, who must be accompanied by a parent or guardian as described in Section 4.
7. Pricing, Payment, and Treatment Packages
Prices are listed on the Site or provided at your consultation and may change at any time. Price changes do not affect packages already purchased.
Payment is due at the time of service unless you have prepaid through a package. We accept major credit and debit cards, Apple Pay, Google Pay, cash, and checks. We do not bill insurance. Laser tattoo removal is generally considered cosmetic and is typically not covered by health insurance.
Refunds: When a refund is due, we issue it to your original payment method if that method can still accept a refund through our payment system. If it can't (for example, the refund window has passed or you paid by cash or check), we will mail you a check within 5 to 10 business days.
Treatment packages:
Packages are prepaid and non-refundable, except as described below.
Sessions in a package may be used at any time within 24 months of the purchase date. Unused sessions expire after 24 months.
Packages apply to the specific tattoo(s) identified at purchase and are non-transferable unless we agree in writing.
Medical exception: If one of our providers determines that you can no longer safely continue treatment for medical reasons (for example, pregnancy or a new medical condition), you may choose either a refund of your unused sessions at the per-session rate you paid, or an extension of your package's expiration date.
8. Aftercare
You are responsible for following the aftercare instructions we provide. Not following aftercare instructions may affect your results and increase the risk of side effects.
Contact us right away if you have questions or concerns after treatment.
9. Online Booking and Patient Portal
Appointment booking, intake forms, payments, and patient records are handled through Jane, a third-party practice management platform. Your use of Jane is also subject to Jane's terms and privacy policy. You are responsible for keeping your Jane login information secure.
10. Text Messages and Email
Appointment messages. When you book, we and our booking platform may send you appointment confirmations, reminders, and aftercare instructions by email or text message.
Marketing emails. We send marketing emails (such as newsletters and promotions) only if you opt in. You can unsubscribe at any time using the link in any marketing email.
Marketing texts. We do not currently send marketing text messages. If we offer them in the future, we will send them only to people who opt in separately, and we will update these Terms first.
11. Acceptable Use of the Site
You agree not to misuse the Site, including by attempting to gain unauthorized access, interfering with its operation, submitting false information, or using it for any unlawful purpose.
12. Intellectual Property
The Site's content, including text, images, logos, and design, is owned by or licensed to Inked Away and is protected by copyright and trademark law. You may not copy, reproduce, or use it without our written permission. Before-and-after photos are shared with patient consent and may not be reused.
Third-party product names (such as PicoWay, Candela, Zimmer, Cryo 6, and Sonos) are trademarks of their respective owners. Their mention does not imply endorsement.
13. Disclaimers
The Site is provided "as is" and "as available." To the fullest extent permitted by law, we disclaim all warranties regarding the Site, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Site will be uninterrupted or error-free.
14. Limitation of Liability
Appointment booking, intake forms, payments, and patient records are handled through Jane, a third-party practice management platform. Your use of Jane is also subject to Jane's terms and privacy policy. You are responsible for keeping your Jane login information secure.
15. Governing Law
These Terms are governed by the laws of the State of Nebraska. Any dispute arising from these Terms or your use of the Site will be brought in the state or federal courts located in Douglas County, Nebraska.
16. Changes to These Terms
We may update these Terms from time to time. The updated version will be posted on this page with a new effective date. Your continued use of the Site after changes are posted means you accept the updated Terms.
17. Contact Us
Questions about this policy or your data? Write to us:
Inked Away LLC
Attn: Privacy Team
13340 California Street
Suite #101
Omaha, NE 68154
(402) 402-2929
privacy@inkedaway.com