Legal
Privacy Policy
Effective date: October 1, 2026
Inked Away LLC ("Inked Away," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect through inkedaway.com (the "Site"), through our booking system, and when you communicate with us, and how we use and protect it.
1. The Short Version
Your medical, scheduling, and payment information lives in Jane, our secure practice management and billing platform, not on Inked Away's own website or servers.
We never sell your personal information.
We send marketing emails only if you opt in, and you can opt out at any time. We do not currently send marketing texts.
We use standard website analytics and advertising tools, which you can limit or opt out of (see Section 6).
2. Information We Collect
Information you give us directly:
Booking and patient information: name, contact details, date of birth, medical history, intake forms, consent forms, treatment notes, photos of your tattoo, information shared during your video consultation, appointment history, and payment information. This information is entered into and stored in Jane (see Section 3).
Marketing sign-ups: your name and email address if you sign up for our newsletter or aftercare email series.
Messages: information you send us through contact forms, email, phone, or social media.
Information collected automatically when you visit the Site:
Device and browser information, IP address, general location (city/region), pages viewed, time on site, how you arrived at the Site (for example, from a search or an ad), and similar usage data.
This information is collected through cookies, pixels, and similar technologies (see Section 6).
3. Where Your Medical and Payment Information Is Stored
Inked Away does not store patient medical records, intake forms, appointment notes, scheduling records, or payment card information on its own website or servers.
This information is entered directly into and stored by Jane (Jane Software Inc.), a practice management, electronic health record, and billing platform built for healthcare providers. Jane is designed to meet HIPAA privacy and security requirements, and Inked Away has entered into a Business Associate Agreement with Jane governing how it protects patient information. Video consultations are conducted securely through Jane's telehealth platform. Card and digital wallet payments are processed through Jane Payments. We do not see or store your full card number.
Inked Away is a self-pay practice and does not bill insurance. Even so, we have chosen to handle patient information using HIPAA-grade safeguards, and our staff access patient records only as needed to provide your care and run our practice.
For more about how Jane handles data, see Jane's Privacy Notice and how Jane protects patient data.
4. How We Use Your Information
We use your information to:
Provide consultations and treatment, and communicate with you about your care
Schedule appointments and send confirmations, reminders, and aftercare instructions
Process payments and refunds
Respond to your questions and requests
Send marketing emails, only if you have opted in
Understand how visitors use the Site and improve it
Measure the performance of our advertising
Protect the security of the Site and comply with legal obligations
We do not use your medical or treatment information for marketing.
6. Cookies, Analytics, and Advertising
The Site uses cookies and similar technologies, including:
Google Analytics to understand how visitors use the Site
Google Ads and the Meta (Facebook/Instagram) Pixel to measure the results of our ads and to show our ads to people who have visited the Site
These tools may collect information such as the pages you visit, your device and browser, and your IP address. Google and Meta may use this information according to their own privacy policies.
These tools run only on inkedaway.com. They do not run on our Jane booking system or patient portal, which are hosted separately by Jane. We do not share your medical information, treatment details, or patient records with advertising platforms.
Your choices:
Opt out of Google Analytics: tools.google.com/dlpage/gaoptout
Manage Google ad personalization: adssettings.google.com
Manage Meta ad preferences in your Facebook or Instagram account settings
Block or delete cookies in your browser settings
Some browsers send "Do Not Track" signals. Because there is no common standard for these signals, the Site does not currently respond to them.
7. Marketing Emails and Text Messages
We send marketing emails (such as newsletters or promotions) only to people who have opted in. You can opt out at any time by clicking "unsubscribe" in any marketing email or by contacting us using the information in Section 13.
We do not currently send marketing text messages. If we start, we will ask for your separate opt-in first and update this Policy.
Appointment reminders and aftercare messages related to your treatment are not marketing messages. These are sent through Jane. You can reply STOP to any Jane text, or ask us to change how we contact you about appointments.
8. How We Protect Your Information
We use reasonable administrative, technical, and physical safeguards to protect your information, including secure, encrypted platforms for patient records and payments, access controls, and managed devices. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
If a data breach affects your personal information, we will notify you and the Nebraska Attorney General as required by Nebraska law.
9. How Long We Keep Information
We keep patient records for as long as required by federal law, Nebraska law, and medical record-keeping standards. We keep marketing contact information until you unsubscribe or ask us to delete it. We keep website analytics data according to the retention settings of our analytics providers.
10. Your Privacy Rights
Depending on where you live, you may have the right to:
Confirm whether we process your personal information and access it
Correct inaccurate information
Delete your personal information
Get a copy of your information in a portable format
Opt out of targeted advertising, the sale of personal information, and profiling
We honor these requests for all patients and visitors, regardless of state. To make a request, contact us using the information in Section 13. We will verify your identity before acting on a request and respond within 45 days. If we decline your request, you may appeal by replying to our decision, and we will respond to the appeal within 60 days.
Some information, such as medical records we are legally required to keep, may not be deleted. For copies of your medical records, contact our office.
11. Children's Privacy
The Site is not directed to children under 13, and we do not knowingly collect personal information online from children under 13. Patients under 19 are treated only with parent or guardian consent, and their information is handled as described in this Policy.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will post the updated version on this page with a new effective date. If we make material changes, we will provide additional notice where appropriate.
13. Contact Us
Questions or requests about your privacy:
Inked Away LLC
Attn: Privacy Team
13340 California Street
Suite #101
Omaha, NE 68154
(402) 402-2929